Integrative Healthcare
Telehealth fees, rebates and consent
“Request” contact form for scripts, certificates and paperwork
Dr Mark Donohoe, one of Australia's best known Nutritional, Environmental, Integrative and Lifestyle Medicine doctors, and his partner, Fiona Donohoe-Bales, of Bloom Yoga and Wellbeing, are proud to announce new directions for Mosman Integrative Medicine for 2021 and beyond.
We aim to realise the original dream of Mosman Integrative Medicine - a resource to provide the community access to the best of evidence-based modalities for understanding and managing complex illness and transforming health, providing each person the knowledge, tools and techniques to not only recover from chronic illness, but to go further and build vigorous and resilient health.
We are moving from Integrative Medicine to Integrative Healthcare, taking what we have learned at MIM over the past five years to curate and provide the best information, education, products and modalities to improve our clients’ and patients’ health and recovery from serious and complex illness and diseases.
New practitioners will expand the options for patients to recover and learn the skills and treatments needed for better health. Dr Donohoe will still be doing the work he has been known for over the past thirty plus years with ME/CFS, chemical and sensory sensitivities, postural orthostatic tachycardia syndrome (POTS), and complex multi system disorders, but MIM will provide you access to new skills from practitioners experienced and expert in a wide range of modalities including nutrition, health coaching, naturopathy, mindfulness and meditation, yoga and Qi Gong to name a few.
We are just 1 km from the heart of Mosman at 4 Best Avenue, Mosman (in the Georges Heights precinct).
Medical Practice Details
Office Reception Hours
Monday 9 AM - 4 PM
Tuesday 9 AM - 4 PM
Wednesday 9 AM - 4 PM
Thursday 9 AM - 4 PM
Friday 9 AM - Midday
Practice Address
4 Best Ave, Mosman 2088
(in the Georges Heights precinct)
MAP
Parking and Access
Free parking with no time limit is available in Crane Cr, and Suakin Drive, both close to the Practice and next to Best Avenue. Limited parking is available in Best Ave itself
Phone & Fax
Tel: +61 2 9960-5755
Fax: +61 2 8569-0185
Email & Web
Admin about all practice matters
Practice email
Other Practice Information
The following information is simply background information of a general nature.
Medicare rebates
Medicare rebates are generally applicable for Australians for all medical consultations related to illness and disease diagnosis and treatment. Medicare does not cover prevention generally, and that is one of Medicare's greatest failings! It is an excellent disease treatment system, but a poor disease prevention system.
Mosman Integrative Medicine does not bulk-bill under any circumstances. All payments must be made at the conclusion of the consultation.
Long consultations
Complex and chronic illnesses are extremely difficult to manage within the constraints of normal General Practice in Australia, with its high reward for consultations under 15 minutes addressing one medical item per consultation.
Shoe-horning patients into brief consultations always resulted in compromises. To practice Integrative and Lifestyle Medicine, with the focus solely on the best care of our patients, we have had to decouple consultations and fees from the Medicare rebate.
Phone, FaceTime and Skype consultations
Many of our patients are very sick and come from outside the Sydney area, often from interstate or abroad. While much of the work and planning is done at the first consultation, follow-up consultations are usually required when all test results are back.
Telephone or video consultations are available for such follow-up of initial response to treatment and to identify abnormalities on the pathology testing which require additional or alternative treatment, further testing or referral.
The duration of these consultations can vary from a few minutes to more than an hour and are billed in increments of 10 minutes.
Selling treatments
We do not sell prescribed products at Mosman Integrative Medicine
Consulting Fees (Dec 2021)
COVID-19 NOTE Wednesday, December 8, 2021
In all face-to-face consultations, face masks must be worn in the waiting room and in the consultation by patients, staff and the doctor. Alternatively, we have rapid antigen testing available which take 15 min to provide a result. Turning up early is requested if you want to do this instead of masks
Medicare rebate for some Telemedicine may be available.
NEW PATIENTS
Patient Questionnaire:
When you contact us for your first consultation, whether by phone or contact form, you will be asked to complete this Patient Questionnaire (PQ).
We ask you to fill it in using Acrobat, Preview or any PDF reader that allows for text entry into the fields on the form. The “submit” button on the last page only reliably works with Acrobat, but you can save the document and email it to our Reception (instructions on the form).
If all this fails, handwrite your responses, scan the completed document and email it to Reception (pm@mimpractice.com).
Once we receive your completed PQ, you are in the queue. Dr Donohoe will review the PQ to decide on the consultation time required.
We will then contact you to book the consultation. At that time, we will ask you to forward any relevant test results, specialist letters, x-ray reports by email (scanned) or by mail (we will scan and return the original documents to you on your consultation date)
MEDICAL CONSULTATION
New Patient - $200 per half hour
The time billed covers:
- review and markup of your patient questionnaire and other medical records you provide us by Dr Donohoe prior to consultation
- Medical consultation, depending on complexity, of up to a maximum of two hours face-to-face with Dr Donohoe
- create and interim management/treatment plan
- do all paperwork (clinical notes, pathology and imaging requests, referrals to other doctors or practitioners, prescriptions, etc) and forward all to you by email or post.
First follow up - $200 per half hour
Usually 6 weeks after first consultation
Including
- review of all results prior to consultation by Dr Donohoe
- up to a maximum of 90 mins face-to-face with Dr Donohoe
- ongoing management / treatment plan based on results and outcome of the initial treatment plan
- paperwork immediately after completion of consultation (prescriptions, test requests, summary of results, treatment plans and communication with your doctor or other healthcare practitioner)
Note that this does not include subsequent paperwork.
Returning Patients after first follow up
Face-to-face consultations
$100 per quarter hour
Phone / Skype / FaceTime consult, or email queries
$100 per 15 minutes
New rebates may apply for certain Telemedicine (phone or video) consultations. Please read and agree to the financial consent form required by the Government under the new arrangements.
All phone and video consultations will be billed for paperwork required FOLLOWING the consultation, typically 5 to 10 min per half hour, or 10-15 min per hour.
Scripts and forms
Standard prescriptions 5 min $35
Authority prescriptions 5 min $35
Medical certificates, letters and forms charged at $35 per 5 min
Consultation recordings
Consultations can be recorded at the request of the patient or their carers at no additional cost. Please ask at start of consultation. Skype and Zoom calls can be recorded, but phone and FaceTime calls cannot be recorded.
Conflict of Interest Declaration
Mosman Integrative Medicine does not sell products prescribed by Dr Donohoe.
Mr Digby
Mr Digby, our much-loved Maltese Cavalier poodle, has been an important part of Dr Donohoe's patient care at MIM, and has delighted, calmed and supported many a patient over his ten years of "work" with us.
Patients who do not want any contact with dogs, or who may be allergic to animals should let us know so that we can make sure he is not in the vicinity of the Practice on the day of your appointment.
Mr Digby made a name for himself chasing ducks on YouTube a while back. Over 13 million people have viewed the video on YouTube and Facebook, and it can be watched by clicking here.
A young and neat Mr Digby
Mr Digby hard at work
